Manager, Maintenance Field Operations

Otis

Miramar, FL, United States
On-site
Field employee safety and quality
Plan and manage service field activities
Allocate manpower and materials efficiently
Otis is seeking a Manager of Maintenance Field Operations in Miramar, FL, to lead and oversee field staff, ensuring safety and high-quality service while managing operational costs. The ideal candidate should have significant industry experience, strong leadership skills, and a commitment to customer service

Job Summary

  • Provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.
  • Lead operational efforts, managing costs while ensuring superior customer satisfaction for South Florida.
  • The chance to work for an industry-leading brand with an historic legacy and a real commitment to career progression.

Matching Summary

Match Score: 85

Otis is seeking a Manager of Maintenance Field Operations in Miramar, FL, to lead and oversee field staff, ensuring safety and high-quality service while managing operational costs. The ideal candidate should have significant industry experience, strong leadership skills, and a commitment to customer service.

Skills & Requirements

Must-have

  • Field employee safety and quality
  • Plan and manage service field activities
  • Allocate manpower and materials efficiently
  • Conduct field education training
  • Improve efficiencies and manage schedules
  • Provide technical support to field staff
  • Authorize and track repair orders
  • Lead change for efficiency and communication

Nice-to-have

  • Talent driven company values
  • Passion for exceptional customer service
  • Thrive in a dynamic environment
  • Commitment to career progression
  • Diverse, global team

Key Requirements

  • 5+ years of industry experience preferred
  • Proven experience working with a team of technicians
  • Leadership experience is essential
  • Experience in the elevator industry is required
  • Excellent communication and leadership skills
  • Strong computer and technology skills
  • Business acumen
  • Travel within your territory is required
  • Valid driver's license is necessary

Work Rights

Not specified

Tailored Resume

Cover Letter