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Transcarent is seeking an Outreach Specialist to engage with members and facilitate their enrollment in the 2nd.MD program, focusing on effective communication and empathetic interactions. The role involves making a high volume of outbound calls, addressing member needs, and achieving performance targets in a fully remote setting.
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Job Summary
This role involves making over 100 outbound calls daily to engage eligible members and guide them through enrollment in the 2nd.MD program.
Candidates must be available to work a specific hybrid schedule from Monday through Thursday, 9:00 a.m. to 6:00 p.m. CST, and Friday, 8:00 a.m. to 5:00 p.m. CST.
The position offers a base rate of $20.50/hour plus an uncapped monthly incentive bonus based on successful enrollments.
Matching Summary
Match Score: 75
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Transcarent is seeking an Outreach Specialist to engage with members and facilitate their enrollment in the 2nd.MD program, focusing on effective communication and empathetic interactions. The role involves making a high volume of outbound calls, addressing member needs, and achieving performance targets in a fully remote setting.
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Salary
Base: $20.50/hour; Bonus: Uncapped monthly incentive based on enrollments; Benefits: Not specified
Skills & Requirements
Must-have
100+ outbound calls per day
Monday-Thursday 9am-6pm CST schedule
Friday 8am-5pm CST schedule
High-volume outbound calling experience
Consultative communication skills
Nice-to-have
Empathetic conversation abilities
Cultural sensitivity in outreach
Goal-oriented mindset
Trust-building rapport skills
Key Requirements
2+ years inside sales or member enrollment experience
Start date availability May 26th
Experience with cold calling and proactive outreach