Marketing Operations & Automation Specialist

MARSH MCLENNAN

Mexico City, Mexico
Hybrid
3-5 years marketing automation experience
Microsoft dynamics 365 real-time marketing administration
Customer journey and segmentation design
This role supports platform operations, user enablement, and campaign execution to improve operational efficiency across the enterprise

Job Summary

  • This role supports platform operations, user enablement, and campaign execution to improve operational efficiency across the enterprise.
  • The specialist will manage Microsoft Dynamics 365 Real-Time Marketing configuration, governance, and system optimization initiatives.
  • Marsh offers a vibrant inclusive culture with professional development opportunities and a hybrid work model requiring three days onsite per week.

Matching Summary

This role supports platform operations, user enablement, and campaign execution to improve operational efficiency across the enterprise.

Skills & Requirements

Must-have

  • 3-5 years marketing automation experience
  • Microsoft Dynamics 365 Real-Time Marketing administration
  • Customer journey and segmentation design
  • Lead lifecycle process management
  • User enablement and training program development
  • Cross-functional stakeholder collaboration
  • Business process documentation and governance

Nice-to-have

  • Strong English communication skills
  • Knowledge of privacy and compliance best practices
  • Analytical mindset for reporting insights
  • Experience with hybrid work environments
  • Project coordination for technical enhancements

Key Requirements

  • 3–5 years hands-on experience in marketing automation and CRM platforms
  • Strong English communication skills (written and verbal) preferred
  • Experience translating business requirements into scalable solutions

Work Rights

Not specified

Tailored Resume

Cover Letter