Customer Service Representative

Island Trees Veterinary Hospital

North Chatham, NY, United States
Base: $18 ph; bonus/equity: not specified; benefit...
Multi-line phone system operation
Veterinary software navigation
Client email response
Customer Service Representatives are the heart of our practice, creating a positive experience for both pets and their people

Job Summary

  • Customer Service Representatives are the heart of our practice, creating a positive experience for both pets and their people.
  • Responsibilities include greeting clients, answering phones, scheduling appointments, processing payments, and maintaining patient records.
  • Benefits include health and dental insurance, paid time off, 401(k) with company matching, and employee discounts for pets.

Matching Summary

Customer Service Representatives are the heart of our practice, creating a positive experience for both pets and their people.

Salary

Base: $18 per hour; Bonus/Equity: Not specified; Benefits: Health and dental insurance, Paid time off, 401(k) with company matching, Employee discounts for your pets

Skills & Requirements

Must-have

  • Multi-line phone system operation
  • Veterinary software navigation
  • Client email response
  • Payment processing
  • Record maintenance

Nice-to-have

  • Passion for pets
  • Positive and friendly attitude
  • Team player
  • Supportive workplace culture

Key Requirements

  • High School Diploma or equivalent
  • At least one year customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter