Base: $81,200 - $170,600 usd; bonus/equity: not sp...
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Active ts/sci clearance required
5+ years application monitoring experience
Rotating 24/7 shift work availability
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CACI is seeking a User Support and System Specialist to provide 24/7 operational support for their applications, requiring expertise in operational intelligence and user engagement. The position demands a proactive individual who can perform first-line troubleshooting while working rotating shifts and collaborating with cross-functional teams.
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Job Summary
The role requires providing continuous 24/7 operational coverage through rotating shifts to ensure system availability.
Candidates must leverage intelligence expertise to support users with data familiarization and workflow applicability questions.
CACI offers a culture of integrity with competitive compensation ranging from $81,200 to $170,600 USD.
Matching Summary
Match Score: 75
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CACI is seeking a User Support and System Specialist to provide 24/7 operational support for their applications, requiring expertise in operational intelligence and user engagement. The position demands a proactive individual who can perform first-line troubleshooting while working rotating shifts and collaborating with cross-functional teams.
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Salary
Base: $81,200 - $170,600 USD; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off
Skills & Requirements
Must-have
Active TS/SCI clearance required
5+ years application monitoring experience
Rotating 24/7 shift work availability
Intelligence multi-INT analytical expertise
First-line software troubleshooting skills
Nice-to-have
Security+ certification preferred
Experience with Grafana and Kibana tools
Prior FADE application usage knowledge
Software testing methodologies background
Military service experience valued
Key Requirements
Active TS/SCI clearance
Minimum 5 years experience in application monitoring or user support
Multi-INT analytical experience in at least one intelligence discipline