Ai Outcomes Manager, West

Glean

Remote
Remote
Consultative customer-facing approach
Prompt engineering and ai agent guidance
Strong problem-solving and communication skills
Glean is redefining how enterprises find, use, and act on knowledge by powering intelligent Search, AI Assistants, and scalable AI agents on a secure, open platform

Job Summary

  • Glean is redefining how enterprises find, use, and act on knowledge by powering intelligent Search, AI Assistants, and scalable AI agents on a secure, open platform.
  • The AI Outcomes Manager will play a crucial role in transforming how every department works by combining business acumen, product sense, and prompting skills to help customers become AI-native enterprises.
  • The role involves partnering with executives and end users to identify high-impact use cases, leading strategic reviews, designing AI agents, and driving adoption and expansion of the Glean platform.

Matching Summary

Glean is redefining how enterprises find, use, and act on knowledge by powering intelligent Search, AI Assistants, and scalable AI agents on a secure, open platform.

Skills & Requirements

Must-have

  • Consultative customer-facing approach
  • Prompt engineering and AI agent guidance
  • Strong problem-solving and communication skills
  • Experience with modern AI platforms and tools
  • Product sense and user empathy
  • Translate business needs into AI solutions

Nice-to-have

  • Presenting to senior leaders
  • Evaluating AI outcomes and iterating
  • Analyzing usage signals and customer feedback

Key Requirements

  • 5+ years in business and technology roles
  • Experience in product, analytics, data, engineering, or solutions
  • Consultative and customer-facing experience
  • Hands-on with AI platforms like OpenAI or Claude

Work Rights

Not specified

Tailored Resume

Cover Letter