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AmeriVet is seeking a Customer Service Representative in Hicksville, NY, who will be the first point of contact for clients, ensuring exceptional service and a welcoming atmosphere. The role involves managing appointments, client communication, and supporting the medical team while contributing to a vibrant team culture dedicated to pet care and community service.
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Job Summary
As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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AmeriVet is seeking a Customer Service Representative in Hicksville, NY, who will be the first point of contact for clients, ensuring exceptional service and a welcoming atmosphere. The role involves managing appointments, client communication, and supporting the medical team while contributing to a vibrant team culture dedicated to pet care and community service.
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Skills & Requirements
Must-have
professional, friendly service
manage appointments
process patient information
streamline processes
handle multiple tasks efficiently
Nice-to-have
compassionate, client-focused service
empathy in all interactions
supportive, collaborative environment
Key Requirements
High school diploma or equivalent work experience required
Prior customer service experience, preferably in a veterinary or healthcare setting
Basic proficiency with technology
Flexibility to work during regular business hours, including Saturdays