Customer Service Representative

AmeriVet

Hicksville, NY, United States
**
Professional, friendly service
Manage appointments
Process patient information
** AmeriVet is seeking a Customer Service Representative in Hicksville, NY, who will be the first point of contact for clients, ensuring exceptional service and a welcoming atmosphere. The role involves managing appointments, client communication, and supporting the medical team while contributing to a vibrant team culture dedicated to pet care and community service. **

Job Summary

  • As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative in Hicksville, NY, who will be the first point of contact for clients, ensuring exceptional service and a welcoming atmosphere. The role involves managing appointments, client communication, and supporting the medical team while contributing to a vibrant team culture dedicated to pet care and community service. **

Skills & Requirements

Must-have

  • professional, friendly service
  • manage appointments
  • process patient information
  • streamline processes
  • handle multiple tasks efficiently

Nice-to-have

  • compassionate, client-focused service
  • empathy in all interactions
  • supportive, collaborative environment

Key Requirements

  • High school diploma or equivalent work experience required
  • Prior customer service experience, preferably in a veterinary or healthcare setting
  • Basic proficiency with technology
  • Flexibility to work during regular business hours, including Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter