Customer Service Representative (eight Mile-huntington)

Fifth Third Bank

Detroit, Michigan, United States
Base: not specified; bonus/equity: not specified; ...
Excellent customer service
Risk management and accountability
Confidentiality of customer business
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation

Job Summary

  • Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
  • Be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures.
  • Fifth Third Bank offers comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • excellent customer service
  • risk management and accountability
  • confidentiality of customer business
  • handling consumer and business problems
  • extensive cash handling
  • adhere to dress code guidelines

Nice-to-have

  • deepen customer relationships
  • genuine care and understanding
  • maintain ethical behavior
  • demonstrate sound judgment
  • company core values

Key Requirements

  • High school diploma/GED
  • Ability to interact comfortably with the public
  • Knowledge of retail policies and procedures
  • Ability to take initiative and demonstrate sound judgment
  • Flexibility in scheduling

Work Rights

Not specified

Tailored Resume

Cover Letter