Service Lane Manager

Rick Hendrick Chevrolet (Norfolk)

Norfolk, Virginia, USA
Supervise service department employees
Oversee service orders
Manage warranty claims
Assists with managing operations, profitability, and customer satisfaction in the service department, including supervising employees

Job Summary

  • Assists with managing operations, profitability, and customer satisfaction in the service department, including supervising employees.
  • Responsible for overseeing service orders, diagnosing vehicle problems, and managing warranty claims.
  • Requires strong communication skills, intermediate computer skills, and the ability to work evenings, weekends, and holidays.

Matching Summary

Assists with managing operations, profitability, and customer satisfaction in the service department, including supervising employees.

Skills & Requirements

Must-have

  • Supervise service department employees
  • Oversee service orders
  • Manage warranty claims
  • Maintain customer satisfaction
  • Ensure safe work area

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels

Key Requirements

  • Associate Degree
  • Automotive Field of Study
  • 5+ years of experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter