Customer Service Desk Agent - (mortgage Support) In Salt Lake City, Ut

Unisys UK

Salt Lake City, UT, United States
Onsite
Call handling skills
Problem-solving abilities
Customer engagement experience
Agents manage incoming calls by greeting customers and directing them to the appropriate departments

Job Summary

  • Agents manage incoming calls by greeting customers and directing them to the appropriate departments.
  • They diagnose issues, answer product or service questions, and provide solutions in real time.
  • Unisys is proud to be an equal opportunity employer that considers all qualified applicants.

Matching Summary

Agents manage incoming calls by greeting customers and directing them to the appropriate departments.

Skills & Requirements

Must-have

  • Call handling skills
  • Problem-solving abilities
  • Customer engagement experience

Nice-to-have

  • Ability to multi-task
  • Professional demeanor
  • Strong communication skills

Key Requirements

  • High School Diploma or GED
  • 1-2 years of call center experience
  • Customer service experience required

Work Rights

Not specified

Tailored Resume

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