Client Services Senior Officer

Apex Group

Sofia, Bulgaria
Competitive remuneration commensurate with skills ...
5 years fintech or banking experience
2 years client-facing role experience
Payments back-office operations knowledge
The role involves providing day-to-day support to clients on the use of Digital Banking products within a global financial services environment

Job Summary

  • The role involves providing day-to-day support to clients on the use of Digital Banking products within a global financial services environment.
  • Candidates must demonstrate a 'client first' work ethic while investigating and resolving issues with the highest professional standards.
  • The position offers competitive remuneration, professional training opportunities, and the chance to be part of an expanding large global business.

Matching Summary

The role involves providing day-to-day support to clients on the use of Digital Banking products within a global financial services environment.

Salary

Competitive remuneration commensurate with skills and experience; Not specified; In-house and external professional trainings provided

Skills & Requirements

Must-have

  • 5 years fintech or banking experience
  • 2 years client-facing role experience
  • Payments back-office operations knowledge
  • Treasury management experience
  • Security settlement knowledge
  • AML/CTF compliance knowledge

Nice-to-have

  • Core banking systems familiarity
  • Effective communication skills
  • Positive can-do attitude
  • Ability to work under pressure
  • Strong MS Office proficiency

Key Requirements

  • Minimum 5 years in fintech or banking sector
  • Minimum 2 years in client-facing role
  • University degree in Business, Finance, or Economics
  • Proficiency in English language oral and written
  • Shift work availability required

Work Rights

Not specified

Tailored Resume

Cover Letter