The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering time sensitive, business-critical solutions globally
Job Summary
The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering time sensitive, business-critical solutions globally.
Workday offers flexible work schedules, encourages career growth, and champions equal opportunities while promoting a culture rooted in integrity, empathy, and shared enthusiasm.
This role involves handling a queue of Compensation cases, collaborating with multiple teams, maintaining knowledge of compliance changes, and contributing to knowledge articles.
Matching Summary
The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering time sensitive, business-critical solutions globally.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
SaaS software support experience
Customer support for enterprise software
Compensation case management
Problem solving and troubleshooting
Cross-team collaboration
24x7 regional shift coverage
Nice-to-have
Creative approach to work
Passion for customer service
Adaptability and resilience
Work-life balance and wellbeing focus
Knowledge Centered Service contribution
Key Requirements
3+ years SaaS software support
5+ years senior technical support experience
Experience supporting Compensation or Benefits solutions
Ability to manage case queues and prioritize issues
Experience with Human Capital Management or Benefits