Lead It Service Management And Compliance Analyst

Transamerica Corporation

Base: $114,000 - $145,000 annually; bonus: eligibl...
Hybrid
Itil v3 certification or equivalent experience
Servicenow or remedy tool proficiency
Six years technology management experience
The role involves executing IT Service Management processes, establishing standards, and managing the configuration management database

Job Summary

  • The role involves executing IT Service Management processes, establishing standards, and managing the configuration management database.
  • Candidates must demonstrate advanced understanding of ITIL frameworks and proficiency with tools like ServiceNow to drive service metrics.
  • Transamerica offers a comprehensive benefits package including a pension plan, 401k match, and 160 hours of paid time off annually.

Matching Summary

The role involves executing IT Service Management processes, establishing standards, and managing the configuration management database.

Salary

Base: $114,000 - $145,000 annually; Bonus: Eligible for Annual Bonus based on performance; Benefits: Pension, 401k match, medical, dental, vision

Skills & Requirements

Must-have

  • ITIL v3 certification or equivalent experience
  • ServiceNow or Remedy tool proficiency
  • Six years technology management experience
  • Incident and Problem Management lifecycle expertise
  • Disaster recovery plan implementation

Nice-to-have

  • Financial services industry knowledge
  • Cross-functional team leadership skills
  • Multi-sourced environment experience
  • Agile environment adaptability
  • Master's degree in IT or Business

Key Requirements

  • Bachelor's degree in IT or related field
  • Five years cross-functional team experience
  • ITIL v3 certification required
  • US work authorization required
  • No visa sponsorship available

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter