The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses
Job Summary
The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses.
Concentrix is a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging.
Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
Matching Summary
The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses.
Salary
Base: $18.50 - $23.13/hr.; Bonus/Equity: incentives that align with individual and company performance; Benefits: medical, dental, and vision insurance, EAP, 401(k), PTO, holidays
Skills & Requirements
Must-have
Collect delinquent payments
Negotiate payment solutions
Exceptional customer experience
Inbound and outbound calls
On-site work required
Nice-to-have
People-first culture
Inclusive team environment
Career growth opportunities
Consultative approach
Genuine compassion
Key Requirements
1 year general business experience
1 year collections experience
1 year customer service experience
High School Diploma or GED
Must reside in the United States
Live within 40 miles of the site
Work Rights
Must reside in the United States or have a valid U.S. address for residence