Claims Analyst Ii

American International Group, Inc. (AIG)

Not specified; not specified; comprehensive benefi...
Primarily in-office
Auto claims investigation experience
Policy provision analysis skills
Complex claim settlement negotiation
AIG is seeking a Claims Analyst II to manage complex claims, focusing on investigation, evaluation, negotiation, and settlement. The role emphasizes collaboration with internal and external stakeholders and requires strong communication skills and a commitment to customer service

Job Summary

  • The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development to support employees and their families.
  • The role requires handling a monthly average of 200 new claims while maintaining accurate system data, meeting service level agreements, and identifying subrogation opportunities.

Matching Summary

Match Score: 85

AIG is seeking a Claims Analyst II to manage complex claims, focusing on investigation, evaluation, negotiation, and settlement. The role emphasizes collaboration with internal and external stakeholders and requires strong communication skills and a commitment to customer service.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Auto claims investigation experience
  • Policy provision analysis skills
  • Complex claim settlement negotiation
  • Subrogation and fraud identification
  • Vendor and litigation management

Nice-to-have

  • Continuous improvement mindset
  • Effective stakeholder communication
  • Quality assurance review participation
  • Global best practice adherence
  • Inclusive team culture alignment

Key Requirements

  • Experience in cruise adjustment claims
  • Acquiring adjuster licenses if required by jurisdiction
  • Proficiency in Desk Management and phone etiquette
  • Basic knowledge of legal and regulatory requirements

Work Rights

Not specified

Tailored Resume

Cover Letter