Customer Service Representative

Blue Ridge Equine Clinic

New York City, NY, United States
Hourly range $22-28ph; benefits: 401(k) matching, ...
Veterinary front desk experience
Work well with others
Perform well under pressure
The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience

Job Summary

  • The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.
  • Key Responsibilities include answering calls and emails with professionalism and warmth, scheduling appointments, processing payments, and maintaining medical records.
  • Benefits include a 401(k) matching, dental insurance, health insurance, and paid time off for full-time employees.

Matching Summary

The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.

Salary

Hourly Range $22-28/hour; Benefits: 401(k) matching, Dental insurance, Health insurance, Paid time off

Skills & Requirements

Must-have

  • Veterinary front desk experience
  • Work well with others
  • Perform well under pressure
  • Computer proficiency
  • Avimark, Cornerstone, or Impromed software

Nice-to-have

  • USDA APHIS regulations familiarity
  • VEHCS system familiarity
  • Detail-oriented
  • Dependable professional
  • Highly organized

Key Requirements

  • Veterinary office experience required
  • References required
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter