Job Summary

• As Junior Network Operations Centre Engineer you’ll be supporting the delivery of a high‑quality, reliable and proactive operations service, covering real‑time monitoring, incident detection and escalation, first‑line troubleshooting, service restoration, and documentation of operational events.
• You’ll take ownership of work that gives us our competitive edge, including utilising monitoring tools to interpret alerts and system dashboards and applying foundational networking knowledge to troubleshoot issues.
• Our learning and development programmes give you the tools, training and opportunities to level up fast, and our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.

Matching Summary

Skills & Requirements

Key Requirements

• CompTIA A+, CompTIA N+, or Cisco CCNA certification
• 1-2 years experience in Operations space
• 1-2 years hands-on monitoring platform experience
• 1-2 years experience using enterprise ITSM tool
• ITIL Incident Management practical exposure
• 1-2 years experience collaborating with engineering/support teams
• Prior experience in high-traffic environments

Work Rights