Business Systems Analyst Tpac

historicsites.nc.gov

$57,983 - $101,470; not specified; excellent compr...
Not specified
Define and document requirements
Develop and modify information/programs
Create and maintain business rules
The North Carolina Department of Revenue is seeking a Business Systems Analyst I for its Taxpayer Assistance and Collections Division. This role focuses on improving business processes through data analysis, documentation, and system development, while offering competitive benefits and opportunities for professional growth

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The Business Systems Analyst (BSA) I reports to the Case Management Supervisor and is responsible for defining and documenting requirements for various services to establish business rules, criteria, and workflows for division cases.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

The North Carolina Department of Revenue is seeking a Business Systems Analyst I for its Taxpayer Assistance and Collections Division. This role focuses on improving business processes through data analysis, documentation, and system development, while offering competitive benefits and opportunities for professional growth.

Salary

$57,983 - $101,470; Not specified; Excellent comprehensive benefits

Skills & Requirements

Must-have

  • Define and document requirements
  • Develop and modify information/programs
  • Create and maintain business rules
  • Analyze, test, and implement strategies
  • Research, plan, design, develop, implement systems

Nice-to-have

  • Provide courteous and professional customer service
  • Educate taxpayers to increase voluntary compliance
  • Work in collaboration teams or independently
  • Anticipate need for data and automation

Key Requirements

  • Bachelor's degree or equivalent combination of training and experience
  • Two years of programmatic experience
  • Advanced knowledge of Integrated Tax Administration System (ITAS)
  • Experience in Microsoft Access, Excel, and Word
  • Ability to analyze and evaluate data
  • Familiar with customer service practices

Work Rights

Not specified

Tailored Resume

Cover Letter