Customer Service Manager - Melbourne

Textron Inc

Melbourne, Australia
On-site
Customer service operations
Team leadership
Performance metrics
Manage and lead a team of customer service professionals

Job Summary

  • Manage and lead a team of customer service professionals.
  • Drive operational excellence and ensure high levels of customer satisfaction.
  • Develop and implement strategies to enhance customer service delivery.

Matching Summary

Manage and lead a team of customer service professionals.

Skills & Requirements

Must-have

  • customer service operations
  • team leadership
  • performance metrics

Nice-to-have

  • process improvement
  • stakeholder communication

Key Requirements

  • Proven experience in customer service management
  • Strong leadership skills
  • Analytical and problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter