Customer Service Representative Bilingual: Arabic/english - Amman

Concentrix

Amman, Jordan
Competitive salary + performance bonus opportuniti...
Bilingual arabic and english proficiency
Respond to customer needs
Manage multichannel interactions
We create epic career journeys that empower our people towards greater opportunities and brighter futures

Job Summary

  • We create epic career journeys that empower our people towards greater opportunities and brighter futures.
  • As a Customer Service Representative on our team, you will review customer requests and expectations and respond to them according to their needs and situations.
  • In this role, we offer benefits that help support your unique lifestyle: Full-time indefinite contracts, Competitive salary and performance bonus opportunities, Central location in Amman.

Matching Summary

We create epic career journeys that empower our people towards greater opportunities and brighter futures.

Salary

Competitive salary and performance bonus opportunities; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Arabic and English proficiency
  • Respond to customer needs
  • Manage multichannel interactions
  • Develop tech skills
  • Champion brand experiences

Nice-to-have

  • Proactive, self-motivated, solution-oriented
  • Curious and willing to learn
  • Natural talent to help others
  • Work with helpdesk systems

Key Requirements

  • Bachelor's degree or diploma
  • Proficient or bilingual in Arabic and English
  • Can work rotating and weekend shifts
  • Legally authorized to work in Jordan

Work Rights

Legally authorized to work in Jordan

Tailored Resume

Cover Letter