This role leads a team of seven to shape how end-to-end processes are designed, governed, and continuously improved across ING Australia
Job Summary
This role leads a team of seven to shape how end-to-end processes are designed, governed, and continuously improved across ING Australia.
The position is central to delivering ING's LEAP strategy by ensuring processes are simple, scalable, and aligned with local business needs and Group standards.
Candidates will benefit from discounted health insurance, an additional rest day for wellbeing, and an IMPACT Day to volunteer on sustainability activities.
Matching Summary
This role leads a team of seven to shape how end-to-end processes are designed, governed, and continuously improved across ING Australia.
Skills & Requirements
Must-have
Lead team of process architects
Enterprise process management framework
ARIS Architect tool experience
Lean Six Sigma Black Belt certification
End-to-end process design leadership
Nice-to-have
Postgraduate qualification in Business
ARIS Connect tool familiarity
Strong stakeholder influence skills
Experience with digitisation initiatives
Customer journey expert collaboration
Key Requirements
Tertiary qualification in Business or related discipline
Black Belt level Lean or Six Sigma credentials
Hands-on experience with ARIS Architect
Proven experience leading process architecture in complex organisations