Dublin Animal Hospital - Customer Service Representative

Dublin Animal Hospital

Dublin, Ireland
Competitive salary based on experience; benefits: ...
On-site
Exceptional client experience
Manage client communications
Strong leadership skills
Dublin Animal Hospital is seeking a Customer Service Representative to oversee the front desk team and enhance client experiences in a veterinary setting. The ideal candidate should possess strong leadership and communication skills, with a background in veterinary practice management

Job Summary

  • VetEvolve is a people-first organization focused on supporting veterinary teams and creating a supportive environment.
  • The Veterinary Lead CSR/Receptionist oversees the front desk team, manages client communications, and ensures smooth daily operations.
  • Benefits may include healthcare, paid time off, CE opportunities, and employee pet care discounts.

Matching Summary

Match Score: 85

Dublin Animal Hospital is seeking a Customer Service Representative to oversee the front desk team and enhance client experiences in a veterinary setting. The ideal candidate should possess strong leadership and communication skills, with a background in veterinary practice management.

Salary

Competitive salary based on experience; Benefits: healthcare, paid time off, CE opportunities, employee pet care discounts

Skills & Requirements

Must-have

  • Exceptional client experience
  • Manage client communications
  • Strong leadership skills
  • Passion for helping pets
  • Veterinary practice management software proficiency

Nice-to-have

  • Compassionate and patient demeanor
  • Ability to multitask in fast-paced environment
  • Supportive people-focused environment

Key Requirements

  • Previous lead or senior CSR experience
  • Knowledge of veterinary terminology
  • Experience handling customer complaints

Work Rights

Not specified

Tailored Resume

Cover Letter