Lead Csr / Teller / Wheeling - Full Time

Fifth Third Bank

Wheeling, Illinois, US
Base: 43,680.00 - 67,700.00 usd annual; bonus/equi...
Fully onsite
Excellent customer service
Extensive cash handling
In-depth knowledge of retail policies
Fifth Third Bank is seeking a Lead Customer Service Representative/Teller for their Wheeling, Illinois location. This full-time role emphasizes excellent customer service, operational efficiency, and compliance with banking policies, while also providing opportunities for professional growth within the company

Job Summary

  • Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
  • Responsible for the most complex duties of a CSR, exercising considerable independent judgement and maintaining a balancing record in line with policy.
  • The Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Match Score: 85

Fifth Third Bank is seeking a Lead Customer Service Representative/Teller for their Wheeling, Illinois location. This full-time role emphasizes excellent customer service, operational efficiency, and compliance with banking policies, while also providing opportunities for professional growth within the company.

Salary

Base: 43,680.00 - 67,700.00 USD Annual; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • excellent customer service
  • extensive cash handling
  • in-depth knowledge of retail policies
  • maintain a balancing record
  • identify customer needs and refer

Nice-to-have

  • take initiative and demonstrate sound judgment
  • act as a leader and resource
  • flexibility in scheduling
  • work as one bank

Key Requirements

  • High school diploma/GED
  • Requires in-depth knowledge of retail policies and procedures
  • Ability to interact comfortably and confidently with the public
  • Must have flexibility in scheduling

Work Rights

Not specified

Tailored Resume

Cover Letter