This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments
Job Summary
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
Key responsibilities include responding to inquiries via phone, email, text, and internet leads, scheduling appointments, and following up with prospective customers.
The company offers industry-leading benefits including competitive pay, medical, dental, vision plans, paid holidays, PTO, disability, life insurance, 401(k), and vehicle purchase discounts.
Matching Summary
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
Salary
Base: $20.00/hour; Bonus/Equity: bonus opportunities based on Individual Appointments Shown/Sold, Manufacturer Approvability; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Respond to inbound inquiries
Schedule and confirm appointments
Maintain accurate customer records
Deliver exceptional customer service
Nice-to-have
Bilingual (Spanish) is a plus
Professional, friendly, and positive attitude
Thrive in a fast-paced environment
Key Requirements
Previous BDC, call center, dealership, or customer service experience preferred
Strong phone and communication skills
Comfortable working with CRM systems
Strong organizational skills and attention to detail
Ability to multitask
High School graduate or equivalent, 18 years or older