Technical Product Engineer - Mdp

Applied Materials

Shanghai, China
On-site
Technical support for customer escalations
Fleet performance monitoring
System installation and upgrades
Applied Materials is seeking a Technical Product Engineer in Shanghai who will provide technical support for customer installations and equipment. The role involves problem-solving, documentation, and performance analysis while supporting both engineering and customer operations

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • Generates and presents system performance data, including metrics such as MTBF, MTBI, and Availability, as well as process data and spending analysis.

Matching Summary

Match Score: 85

Applied Materials is seeking a Technical Product Engineer in Shanghai who will provide technical support for customer installations and equipment. The role involves problem-solving, documentation, and performance analysis while supporting both engineering and customer operations.

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • Fleet performance monitoring
  • System installation and upgrades
  • Field escalation focal point
  • Alpha and Beta site support
  • System performance data generation

Nice-to-have

  • Materials engineering solutions
  • Next generation technology development
  • Supportive work culture
  • Continuous learning and development

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems
  • Experience working within broad guidelines and policies
  • Ability to explain difficult or sensitive information and build consensus

Work Rights

Not specified

Tailored Resume

Cover Letter