Patient Access - Customer Service Representative

Just another WordPress site Inc

Spanish Fork, UT, United States
Base: $15.00 - $21.10 ph; bonus/equity: not specif...
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Customer service in healthcare setting
Multi-tasking with technology
Typing and phone answering skills
** R1 RCM Inc is seeking a Customer Service Representative for Patient Access in Spanish Fork, UT. The role involves assisting patients with hospital check-ins, requiring strong multitasking skills, compassion, and the ability to adapt in a fast-paced environment. **

Job Summary

  • R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.
  • You’ll build trust in patient interactions by collecting information accurately and quickly while listening with compassion to address fears and concerns.
  • The company offers a competitive benefits package and supports career growth within the healthcare industry.

Matching Summary

Match Score: 75

** R1 RCM Inc is seeking a Customer Service Representative for Patient Access in Spanish Fork, UT. The role involves assisting patients with hospital check-ins, requiring strong multitasking skills, compassion, and the ability to adapt in a fast-paced environment. **

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Customer service in healthcare setting
  • Multi-tasking with technology
  • Typing and phone answering skills
  • Fast-paced work environment
  • Data entry across multiple systems
  • Compassionate patient interaction

Nice-to-have

  • Ability to build rapport quickly
  • Comfortable with emergent clinical interruptions
  • Willingness to learn healthcare processes
  • Team-oriented work culture

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass drug test and background check
  • Excellent customer service experience

Work Rights

Must be eligible to work in the US; up to date on vaccinations; pass drug test and background check

Tailored Resume

Cover Letter