Manager, Ia Operations

The Dominion

Toronto, Ontario, Canada
Base: $96,900 - $136,800 cad; bonus/equity: not sp...
Digital workforce management (rpa, powerapps)
Production stability and performance
Incident, problem, and escalation management
The Manager is responsible for leading Pan‑TDI Automation Day 2 operations, with accountability for the health, performance, governance, and ongoing value realization of the Digital Workforce across TDI

Job Summary

  • The Manager is responsible for leading Pan‑TDI Automation Day 2 operations, with accountability for the health, performance, governance, and ongoing value realization of the Digital Workforce across TDI.
  • This role requires strong operational mindset, business acumen, excellent communication, and relationship management skills to partner with various stakeholders.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a comprehensive Total Rewards package.

Matching Summary

The Manager is responsible for leading Pan‑TDI Automation Day 2 operations, with accountability for the health, performance, governance, and ongoing value realization of the Digital Workforce across TDI.

Salary

Base: $96,900 - $136,800 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Digital Workforce management (RPA, PowerApps)
  • Production stability and performance
  • Incident, problem, and escalation management
  • Day 2 governance and controls
  • Automation benefit realization and tracking

Nice-to-have

  • Innovative problem solvers
  • Operational excellence in regulated environment
  • Strong judgment and communication skills
  • Passion for operational excellence

Key Requirements

  • Experience with RPA (Blue Prism, UiPath) and PowerApps solutions
  • Ability to manage production technology services at scale
  • Ability to distill complex operational data into actionable insights
  • Ability to influence and align multiple teams
  • Experience in a regulated environment

Work Rights

Not specified

Tailored Resume

Cover Letter