Af Customer Service Operations Associate

Hellmann Worldwide Logistics SE & Co. KG

Ciudad De Mexico, Mexico
Base: 27k monthly; bonus/equity: not specified; be...
Customer service in logistics
Air freight import/export logistics
Manage shipments from start to finish
The AF Customer Service Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills

Job Summary

  • The AF Customer Service Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills.
  • Manage shipments from file creation to final delivery, supervising each stage of the process and maintaining constant communication with clients, agents, and suppliers.
  • We offer a monthly salary of 27k, superior benefits, and a hybrid work model, fostering inclusion and social diversity.

Matching Summary

The AF Customer Service Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills.

Salary

Base: 27k monthly; Bonus/Equity: Not specified; Benefits: Superior benefits

Skills & Requirements

Must-have

  • Customer service in logistics
  • Air freight import/export logistics
  • Manage shipments from start to finish
  • Update internal systems (CargoWise One)
  • Provide operational and commercial reports

Nice-to-have

  • Relationship matters culture
  • Entrepreneurial and forward-thinking
  • Proactive problem-solving
  • Collaborate on improvement opportunities

Key Requirements

  • University degree completed
  • Intermediate-advanced English proficiency
  • Minimum 2 years of experience in a forwarder
  • Customer service experience in logistics
  • Air freight import and export logistics experience

Work Rights

Not specified

Tailored Resume

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