Technical Support (polymer) - Nordic & Baltic (m/f/d)
EOS
Gothenburg, Sweden, Sweden
Fully remote
Technical support
Remote diagnostic tools
Online troubleshooting
You serve as the primary contact person (m/f/d) for technical support across the Nordic & Baltic region and take ownership of all customer service inquiries
Job Summary
You serve as the primary contact person (m/f/d) for technical support across the Nordic & Baltic region and take ownership of all customer service inquiries.
You prepare the regional technical service interventions in close alignment with customers, field service engineers and the back office.
Flexible working time models, 30 days of vacation, Attractive compensation package including a performance-based annual bonus at the end of the fiscal year.
Matching Summary
You serve as the primary contact person (m/f/d) for technical support across the Nordic & Baltic region and take ownership of all customer service inquiries.
Skills & Requirements
Must-have
technical support
remote diagnostic tools
online troubleshooting
data analysis
knowledge management
English proficiency
Nice-to-have
target- and quality-oriented
good communication skills
networking ability
adapt quickly
work independently
Key Requirements
technical training
technical customer support experience
additive manufacturing industry experience
Proficiency in one or more Nordic & Baltic languages