Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Fully remote
Home health referral processing
Customer service center support
Knowledge of medicare and medicaid
The Referral Processing Specialist supports day-to-day operations of the Customer Service Center by triaging home health referrals and ensuring accurate and timely processing
Job Summary
The Referral Processing Specialist supports day-to-day operations of the Customer Service Center by triaging home health referrals and ensuring accurate and timely processing.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, health and welfare benefits, paid time off, retirement plans, and educational assistance programs.
The role involves collaboration with clinical and non-clinical teams to ensure seamless referral processing and adherence to company policies and procedures.
Matching Summary
The Referral Processing Specialist supports day-to-day operations of the Customer Service Center by triaging home health referrals and ensuring accurate and timely processing.
Salary
Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits
Skills & Requirements
Must-have
Home health referral processing
Customer service center support
Knowledge of Medicare and Medicaid
Use of electronic medical records
Strong communication skills
Team collaboration and mentoring
Ability to work remotely with onsite equipment pickup
Nice-to-have
Call center experience
Critical thinking skills
Ability to adapt to changing business needs
Experience with Microsoft Office daily use
Effective interpersonal skills
Detail oriented and independent thinker
Key Requirements
High school diploma
2 years medical office experience
Knowledge of medical terminology
Understanding of Medicare/Medicaid and third party payers