Kundenbetreuer (d/m/w) Im Callcenter Digitale Kanäle In Essen

Deutsche Bank UK

Essen, Germany
Hybrid
Communication via e-mail, chat, social media
Customer data updates and digital service activation
Professional and friendly digital communication
You are responsible for direct communication with our customers and interested parties via our e-mail, chat, and social media channels

Job Summary

  • You are responsible for direct communication with our customers and interested parties via our e-mail, chat, and social media channels.
  • We offer attractive remuneration, flexible working hours, company health management, and further training and development opportunities within the Deutsche Bank Group.
  • We rely on diverse teams and look forward to applications from motivated talents – regardless of cultural background, nationality, ethnic origin, gender, sexual orientation, physical abilities, religion, and generation.

Matching Summary

You are responsible for direct communication with our customers and interested parties via our e-mail, chat, and social media channels.

Skills & Requirements

Must-have

  • Communication via E-Mail, Chat, Social Media
  • Customer data updates and digital service activation
  • Professional and friendly digital communication
  • Individual customer request processing
  • German language formulation strength
  • Good German spelling knowledge

Nice-to-have

  • Enjoy public social media communication
  • Team player and supportive colleague
  • Calm in stressful situations
  • Enjoy working with people

Key Requirements

  • Good comprehension skills
  • Ability to convey complex content understandably
  • Good written English skills

Work Rights

Not specified

Tailored Resume

Cover Letter