Patient Svc Rep Ii - Racine Oncology

Advocate Health

Racine, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified (likely onsite due to nature of role).
Patient check-in and registration experience
Insurance validation and prior authorization knowledge
Complex appointment scheduling skills
Advocate Health is seeking a Patient Service Representative II for their Racine Oncology department. The role involves managing patient check-ins, scheduling appointments, and providing customer service in a medical office environment

Job Summary

  • The team member is responsible for patient workflows including check-in, complex infusion scheduling, and insurance verification.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance.
  • This full-time role operates Monday through Thursday from 8:00 AM to 4:30 PM with no weekend or holiday requirements.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative II for their Racine Oncology department. The role involves managing patient check-ins, scheduling appointments, and providing customer service in a medical office environment.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health, dental, vision, and retirement match

Skills & Requirements

Must-have

  • Patient check-in and registration experience
  • Insurance validation and prior authorization knowledge
  • Complex appointment scheduling skills
  • High speed keyboarding and data entry accuracy
  • Basic medical terminology understanding

Nice-to-have

  • Excellent customer service and interpersonal skills
  • Ability to work in fast-paced environment
  • Experience acting as a resource to staff
  • Flexibility with Friday schedule needs

Key Requirements

  • High School Graduate education required
  • 1 year of customer service experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter