Digital Operations & Omnichannel Lead

Ferring Pharmaceuticals

North York, Canada
Base: $150,000 – $170,000 cad annually; bonus/equi...
On-site
Omnichannel strategy execution
Digital operations strengthening
Data-driven engagement models
Ferring Pharmaceuticals is seeking a Digital Operations & Omnichannel Lead in North York, Canada. The role focuses on driving digital transformation and developing omnichannel strategies while fostering collaboration across various functions within the organization

Job Summary

  • Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities.
  • Work cross-functionally with Business Units, Marketing & Sales, Medical, IT, and external partners to orchestrate seamless customer journeys and position Ferring Canada as a digital leader.
  • This role offers a salary range of $150,000 – $170,000 CAD annually, complemented by a comprehensive benefits package.

Matching Summary

Match Score: 85

Ferring Pharmaceuticals is seeking a Digital Operations & Omnichannel Lead in North York, Canada. The role focuses on driving digital transformation and developing omnichannel strategies while fostering collaboration across various functions within the organization.

Salary

Base: $150,000 – $170,000 CAD annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Omnichannel strategy execution
  • Digital operations strengthening
  • Data-driven engagement models
  • Cross-functional collaboration
  • Customer journey orchestration
  • Digital tool adoption
  • Analytics and insights generation
  • Strategic partnerships with innovators

Nice-to-have

  • Scientific advances
  • Patient-focused innovation
  • Collaborative work environment
  • Respect for diverse contributions
  • Making a difference

Key Requirements

  • Master’s degree or MBA preferred
  • 7+ years of experience in digital strategy/omnichannel leadership
  • Experience in pharmaceutical industry
  • Proven track record leading cross-functional teams
  • Strong expertise in CRM/OCE platforms (e.g., Salesforce Marketing Cloud)
  • Demonstrated experience driving digital adoption
  • Strong analytical mindset
  • Excellent leadership and stakeholder management skills
  • Bilingual proficiency in English and French preferred

Work Rights

Not specified

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