Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
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Ai value realization
Talent acquisition transformation
Customer success framework
** Workday is seeking a Sr. Specialized Customer Success Manager for its Talent AI team in Atlanta, Georgia. This fully remote role focuses on helping customers realize the value of AI in Talent Acquisition by providing strategic guidance and expertise, while fostering a collaborative culture rooted in integrity and empathy. **

Job Summary

  • As a Specialized Customer Success Manager for Talent AI, you will be a customer-facing role at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for its Talent AI team in Atlanta, Georgia. This fully remote role focuses on helping customers realize the value of AI in Talent Acquisition by providing strategic guidance and expertise, while fostering a collaborative culture rooted in integrity and empathy. **

Salary

Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • AI value realization
  • Talent Acquisition transformation
  • Customer Success framework
  • structured success plans
  • customer engagements
  • production usage data

Nice-to-have

  • organizational change management
  • bold ideas and genuine care
  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • flexible schedule

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or Human Resources experience
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter