Technical Sales Support Specialist -bij

Seiko Epson Corporation

Lima, LIM, PE
**
3 years inkjet printer support experience
Bachelor's degree or equivalent
Intermediate english proficiency
** Seiko Epson Corporation is looking for a Technical Sales Support Specialist in Lima, Peru, to provide on-site and remote technical assistance for commercial products, primarily focusing on inkjet printers. The role involves supporting the commercial team, ensuring customer satisfaction, and collaborating on service improvements. **

Job Summary

  • The role involves providing on-site and remote technical support for installation, repair, and configuration of commercial products.
  • Candidates will support the commercial team with pre-sales assistance, application testing, and technical validations.
  • Success requires maintaining high customer satisfaction while ensuring compliance with defined SLAs and operational traceability.

Matching Summary

Match Score: 75

** Seiko Epson Corporation is looking for a Technical Sales Support Specialist in Lima, Peru, to provide on-site and remote technical assistance for commercial products, primarily focusing on inkjet printers. The role involves supporting the commercial team, ensuring customer satisfaction, and collaborating on service improvements. **

Skills & Requirements

Must-have

  • 3 years inkjet printer support experience
  • Bachelor's degree or equivalent
  • Intermediate English proficiency
  • Manage Authorized Service Centers training
  • Parts list updates management

Nice-to-have

  • Power BI data visualization skills
  • Open to travel availability
  • Intermediate Excel proficiency
  • Proactive risk identification abilities
  • Continuous service improvement mindset

Key Requirements

  • Minimum 3 years inkjet printer support experience
  • Bachelor's degree or equivalent experience
  • Intermediate English language skills
  • Experience managing Authorized Service Centers
  • Openness to travel requirements

Work Rights

Not specified

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