Customer Service Representative

Goody Garage Doors

Mesa, AZ, United States
Base: $17–$20 ph; bonus/equity: hourly + performan...
On-site
Strong communication skills
Active listening abilities
High school diploma required
The role involves answering inbound calls and assisting customers with scheduling and service needs as the first impression of the company

Job Summary

  • The role involves answering inbound calls and assisting customers with scheduling and service needs as the first impression of the company.
  • Employees will communicate with technicians and internal teams to ensure smooth service execution while maintaining accurate documentation.
  • The company offers a supportive team-first culture with structured training, mentorship, and clear advancement opportunities from within.

Matching Summary

The role involves answering inbound calls and assisting customers with scheduling and service needs as the first impression of the company.

Salary

Base: $17–$20 per hour; Bonus/Equity: Hourly + Performance Incentives after training; Benefits: Health, Dental, Vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • Strong communication skills
  • Active listening abilities
  • High school diploma required
  • Ability to multitask in fast-paced environment
  • Calm under pressure

Nice-to-have

  • 1+ year customer service experience
  • Prior dispatch experience preferred
  • Bilingual English/Spanish speaker
  • Familiarity with ServiceTitan software
  • Team-focused mindset with growth desire

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Prior dispatch experience is a plus

Work Rights

Not specified

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