Fulfillment Department Supervisor

Lowes Companies Inc

Lead and coach fulfillment associates
Oversee staffing and order flow
Monitor operational kpis and safety
The role involves leading, coaching, and developing Fulfillment Associates and Team Leads to drive performance and efficiency

Job Summary

  • The role involves leading, coaching, and developing Fulfillment Associates and Team Leads to drive performance and efficiency.
  • Candidates must monitor and achieve operational KPIs including SIMS accuracy, shrink reduction, safety, and compliance.
  • Employees are required to obtain certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck.

Matching Summary

The role involves leading, coaching, and developing Fulfillment Associates and Team Leads to drive performance and efficiency.

Skills & Requirements

Must-have

  • Lead and coach fulfillment associates
  • Oversee staffing and order flow
  • Monitor operational KPIs and safety
  • Resolve escalated customer issues
  • Conduct daily safety walks
  • Operate powered equipment safely

Nice-to-have

  • Customer-first mindset
  • Manage multiple priorities in fast pace
  • Strong problem-solving abilities
  • Experience with fulfillment systems
  • Knowledge of inventory processes

Key Requirements

  • High School diploma or GED
  • 3-5 Years retail/operations experience
  • 1-2 Years leadership experience
  • Forklift Certification (Counterbalance, Order Picker, Narrow Aisle)
  • Ability to lift and stand 15k+ steps daily

Work Rights

Not specified

Tailored Resume

Cover Letter