Quality & Continuous Improvement Specialist

Hitachi Energy Malaysia Sdn. Bhd.

Petaling Jaya, Selangor, Malaysia
Fully remote
Quality management system
Iso 9001 certification maintenance
Root cause analysis (rca)
You will support the local Service business by coordinating quality activities, responding to customer-quality issues by running robust problem-solving initiatives (RCAs) and helping drive continuous improvement using structured tools and processes

Job Summary

  • You will support the local Service business by coordinating quality activities, responding to customer-quality issues by running robust problem-solving initiatives (RCAs) and helping drive continuous improvement using structured tools and processes.
  • You will maintain the Quality Management System and ISO 9001 certification, leading root cause analysis (RCA) and coordinating corrective and preventive actions to ensure closure within agreed timelines.
  • We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development.

Matching Summary

You will support the local Service business by coordinating quality activities, responding to customer-quality issues by running robust problem-solving initiatives (RCAs) and helping drive continuous improvement using structured tools and processes.

Skills & Requirements

Must-have

  • Quality Management System
  • ISO 9001 certification maintenance
  • Root cause analysis (RCA)
  • Process indicators (KPIs) implementation
  • Continuous improvement culture promotion
  • Customer quality notifications management

Nice-to-have

  • Kaizen events support
  • Value stream mapping
  • Waste identification
  • Coaching colleagues in quality tools
  • Organizational growth drive

Key Requirements

  • Bachelor’s degree relevant engineering studies
  • Minimum 2 years of experience
  • Understanding of ISO9001 or other quality management systems
  • Experience with audits
  • Trained or Certified Lean Six Sigma Green Belt
  • Knowledge of continuous improvement methods
  • Strong communication skills in English
  • Keen leadership and strong drive to perform change management

Work Rights

Not specified

Tailored Resume

Cover Letter