Revenue Officer I - Greensboro

ncwildlife.gov

Greensboro, NC, US
Base: $48,000 - $79,504; bonus/equity: not specifi...
Hybrid
Hybrid teleworking with in-office requirement
Professional customer service to taxpayers
Conflict resolution in emotional situations
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The Revenue Officer I position involves answering technical tax law questions, resolving issues, and increasing compliance by ensuring appropriate tax reporting and payment.
  • Employees enjoy excellent benefits including health insurance, retirement plans, paid holidays, vacation, sick leave, parental leave, and eligibility for Public Service Loan Forgiveness.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

Base: $48,000 - $79,504; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • Hybrid teleworking with in-office requirement
  • Professional customer service to taxpayers
  • Conflict resolution in emotional situations
  • Use of legal remedies for tax collection
  • Independent work and prioritization
  • Communication with diverse stakeholders

Nice-to-have

  • Experience with Microsoft Word and Excel
  • Ability to travel regionally for fieldwork
  • Professional judgment in civil action decisions
  • Knowledge of business administration principles

Key Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • Valid driver’s license and reliable transportation
  • Ability to pass federal and state criminal background checks
  • Tax compliance with North Carolina State taxes

Work Rights

Must meet North Carolina tax compliance and pass background checks

Tailored Resume

Cover Letter