Supervisor, Field Service

Carl Zeiss Pty Ltd

Southeast, US
Supervise field service engineers
Manage territory profit center
Customer satisfaction and retention
The Field Service Supervisor will supervise Field Service Engineers in work assignments, expense control, customer satisfaction, and company policies and procedures

Job Summary

  • The Field Service Supervisor will supervise Field Service Engineers in work assignments, expense control, customer satisfaction, and company policies and procedures.
  • This position will represent Carl Zeiss Meditec at tradeshows and will work to achieve a high level of customer satisfaction, service profitability, and FSE efficiency.
  • ZEISS provides amazing benefits including Medical, Vision, Dental, 401k Matching, Employee Assistance Programs, Vacation and sick pay.

Matching Summary

The Field Service Supervisor will supervise Field Service Engineers in work assignments, expense control, customer satisfaction, and company policies and procedures.

Skills & Requirements

Must-have

  • Supervise Field Service Engineers
  • Manage territory profit center
  • Customer satisfaction and retention
  • Expense control and revenue generation
  • Technical knowledge of instrumentation

Nice-to-have

  • Pioneers of science
  • Continuous advancements
  • Sustainable future solutions
  • Team development and coaching

Key Requirements

  • Minimum five years field service experience
  • BS degree or equivalent experience preferred
  • Supervisory or managerial experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter