Reservations Agent

Four Seasons Hotels & Resorts

Serengeti, Tanzania
Manage lodge reservations
Capture sales from incoming calls
Coordinate reservation details
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Reservations Agent will manage all aspects of lodge reservations, capture sales from incoming calls, and coordinate reservation details to ensure guest satisfaction.
  • This role requires adherence to Four Seasons standards, professional conduct, and the ability to handle guest complaints in accordance with company policy.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Manage lodge reservations
  • Capture sales from incoming calls
  • Coordinate reservation details
  • Handle guest complaints
  • Adhere to FS standards
  • Professional manner at all times

Nice-to-have

  • Genuine heart and luxury
  • Exceptional guest experiences
  • World-class employee experience
  • Connect to people and world

Key Requirements

  • One to two years of experience
  • Tanzanian Nationals only
  • Speak and write English

Work Rights

Tanzanian Nationals only

Tailored Resume

Cover Letter