Collection Representative

Advocate Health

Base: $22.90 - $34.35; bonus/equity: not specified...
Fully remote
Follow-up on assigned accounts
Contact patients and agencies
Resolve account issues
Advocate Health is seeking a Collection Representative for a fully remote position focused on managing patient accounts, ensuring timely payment resolution, and addressing inquiries related to billing and collections. The ideal candidate should have experience in insurance processing, collections, or customer service and possess strong communication and negotiation skills

Job Summary

  • Responsible for continued follow-up on all assigned accounts in order to obtain high cash flow until the account is either paid/resolved, the work standard complete and the account can be referred to a collection agency or is deemed uncollectable.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
  • Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.

Matching Summary

Match Score: 85

Advocate Health is seeking a Collection Representative for a fully remote position focused on managing patient accounts, ensuring timely payment resolution, and addressing inquiries related to billing and collections. The ideal candidate should have experience in insurance processing, collections, or customer service and possess strong communication and negotiation skills.

Salary

Base: $22.90 - $34.35; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Follow-up on assigned accounts
  • Contact patients and agencies
  • Resolve account issues
  • Interpret insurance and billing information
  • Document account actions
  • Learn patient billing systems

Nice-to-have

  • Good human relations skills
  • Sound credit procedures
  • Flexibility for special projects
  • Watch for trends and alert management

Key Requirements

  • High School Graduate
  • 2 years of experience
  • Proficiency in Microsoft Office Suite
  • Excellent oral and written communications skills
  • Proven negotiation skills
  • Medical insurance billing knowledge

Work Rights

Not specified

Tailored Resume

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