Customer Service Representative

Old Town Animal Hospital

Garden City, NY, United States
Base: $17.50-$18.50 ph; bonus/equity: performance ...
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1-2 years customer service experience
Excellent communication and multitasking skills
Compassion for pets and pet owners
** Old Town Animal Hospital is seeking a Customer Service Representative to provide exceptional support to pet owners and their animals. The ideal candidate should have customer service experience, a passion for animals, and strong communication skills. This position offers flexible scheduling, competitive pay, and various employee benefits. **

Job Summary

  • The role involves answering phones, scheduling appointments, and communicating with clients via PetDesk to ensure excellent personalized service.
  • Employees will assist in animal handling of pets up to 50lbs while maintaining accurate file information and processing payments.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team member well-being.

Matching Summary

Match Score: 75

** Old Town Animal Hospital is seeking a Customer Service Representative to provide exceptional support to pet owners and their animals. The ideal candidate should have customer service experience, a passion for animals, and strong communication skills. This position offers flexible scheduling, competitive pay, and various employee benefits. **

Salary

Base: $17.50-$18.50 per hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, paid time off

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Excellent communication and multitasking skills
  • Compassion for pets and pet owners
  • High school diploma or GED required
  • Ability to handle cash and process payments

Nice-to-have

  • Spanish language skills preferred
  • 1+ year in veterinary field
  • Willingness to learn new systems
  • Team player with growth mindset

Key Requirements

  • High school diploma or GED
  • 1-2 years in customer service role
  • Preferred: 1+ year in veterinary field

Work Rights

Not specified

Tailored Resume

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