Technical Support Engineer (german Speaker)

DigiCert Inc

Cape Town, South Africa
On-site
German speaking customers
Digicert one platform
Pki certificates knowledge
DigiCert Inc is seeking a Technical Support Engineer who is fluent in German to provide customer support for their software products. The ideal candidate should have a background in IT or Computer Science, strong problem-solving skills, and the ability to work with diverse teams

Job Summary

  • The Technical Support Engineer will be responsible for providing support via phone and email to DigiCert EMEA-based customers to support the DigiCert One platform.
  • Support our German speaking customers on the DigiCert One platform for all certificate lifecycle products via phone and email within support cases.
  • Benefits include Provident Fund, Medical Aid + Gap Cover, Employee Assistance Program, Gym Reimbursement, and Life Insurance.

Matching Summary

Match Score: 85

DigiCert Inc is seeking a Technical Support Engineer who is fluent in German to provide customer support for their software products. The ideal candidate should have a background in IT or Computer Science, strong problem-solving skills, and the ability to work with diverse teams.

Skills & Requirements

Must-have

  • German speaking customers
  • DigiCert One platform
  • PKI certificates knowledge
  • Rest API's working knowledge
  • Professional company image

Nice-to-have

  • Microsoft products knowledge
  • Industry-related certificates

Key Requirements

  • Professional working proficiency in German
  • Bachelor's degree or equivalent professional experience
  • Security+ or MSCE certification

Work Rights

Not specified

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