Director, Key Customer Management, Immediate Consumption - Travel & Hotel
Coca-Cola HBC AG
Shanghai, China
Hybrid
10+ years fmcg experience
End-to-end customer p&l ownership
Joint business planning execution
This role is accountable for the end-to-end management and P&L of key Immediate Consumption customers in the Travel & Hotel sector
Job Summary
This role is accountable for the end-to-end management and P&L of key Immediate Consumption customers in the Travel & Hotel sector.
The successful candidate must lead Joint Business Planning, drive sustainable growth, and orchestrate cross-functional alignment across marketing, supply chain, and finance teams.
Relocation support is limited to domestic locations within China, and the position requires a hybrid work setup based in Shanghai.
Matching Summary
This role is accountable for the end-to-end management and P&L of key Immediate Consumption customers in the Travel & Hotel sector.
Skills & Requirements
Must-have
10+ years FMCG experience
End-to-end customer P&L ownership
Joint Business Planning execution
Fluent English and Mandarin
Cross-functional stakeholder orchestration
Customer investment planning and ROI tracking
Nice-to-have
Travel & Hotel channel expertise
Senior-level relationship building
Matrixed environment navigation
Growth mindset culture fit
Strategic negotiation skills
Key Requirements
Bachelor's degree in Business, Marketing, Finance, or Economics
10+ years relevant experience in FMCG or complex organizations
Proven track record in Key Account Management for IC customers
Fluency in both English and Mandarin languages
Work Rights
Must be based in Shanghai; domestic relocation only