Case Manager

AIA

Experience in superannuation or insurance claims assessment
Knowledge of superannuation death benefit regulations
Strong analytical and critical thinking skills
This role involves managing and assessing death benefit claims in line with fund rules, legislation, and trustee discretion

Job Summary

  • This role involves managing and assessing death benefit claims in line with fund rules, legislation, and trustee discretion.
  • Successful candidates will be provided with a career pathway to progress within one of Australia's largest Insurance Claims teams.
  • The company offers world-class training, internal mobility opportunities, and unique perks like the AIA Vitality program.

Matching Summary

This role involves managing and assessing death benefit claims in line with fund rules, legislation, and trustee discretion.

Skills & Requirements

Must-have

  • Experience in superannuation or insurance claims assessment
  • Knowledge of superannuation death benefit regulations
  • Strong analytical and critical thinking skills
  • Exceptional attention to detail for complex documentation
  • Proficiency in workflow management platforms and MS Office

Nice-to-have

  • Compassionate and professional communication approach
  • Legal or paralegal experience in estate or trust law
  • Previous experience working with trustees
  • RG146 compliance or relevant financial services qualifications
  • Ability to deliver excellent customer experience

Key Requirements

  • Experience managing claim staking portfolios
  • Assessing superannuation death benefit claims
  • RG146 compliance qualification (highly regarded)
  • Legal or paralegal background (advantageous)

Work Rights

Not specified

Tailored Resume

Cover Letter