Base: $19ph; bonus/equity: not specified; benefits...
Onsite
High volume inbound call handling
Property insurance knowledge
Premium disbursement processing
National General Holdings Corp. is seeking a Customer Service Associate II to handle high-volume inbound calls related to property insurance, providing quality customer service and support to borrowers and agents. The ideal candidate should have a high school diploma and up to two years of experience in customer service, with a focus on effective communication and problem-solving skills
Job Summary
The role involves answering high-volume inbound calls to provide effective customer service regarding property insurance.
Employees will handle premium disbursements, resolve inquiries from borrowers and agents, and de-escalate difficult calls.
Joining the team offers an opportunity to shape the future of protection while supporting meaningful causes within a winning organization.
Matching Summary
Match Score: 85
National General Holdings Corp. is seeking a Customer Service Associate II to handle high-volume inbound calls related to property insurance, providing quality customer service and support to borrowers and agents. The ideal candidate should have a high school diploma and up to two years of experience in customer service, with a focus on effective communication and problem-solving skills.
Salary
Base: $19/hr; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
High volume inbound call handling
Property insurance knowledge
Premium disbursement processing
Call de-escalation skills
Record updating and note system
Nice-to-have
Borrower follow-up experience
Help desk assistance capability
Commitment to quality standards
Schedule adherence discipline
Key Requirements
High School Diploma or GED preferred
0-2 years of experience preferred
Authorization to work in the United States required