Support Coordinator Ii - Ambulatory Float Pool - Full Time 8 Hour Days (non-exempt) (non-union)
University of Southern California
Los Angeles, CA, US
Base: $25.00 - $39.69 ph; bonus/equity: not specif...
High school diploma or equivalent required
Demonstrated ability in customer service and intake
Proficiency with microsoft outlook and intranet navigation
The Support Coordinator II serves as an intermediate-level coordinator responsible for ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic
Job Summary
The Support Coordinator II serves as an intermediate-level coordinator responsible for ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic.
Key responsibilities include coordinating multiple appointments across multi-specialty clinical services, processing referrals, obtaining medical records, and managing financial risk assessments for patients.
The role requires flexibility to cover other staff members, maintain open communication with management, and assist with onboarding new hires and quality assurance projects.
Matching Summary
The Support Coordinator II serves as an intermediate-level coordinator responsible for ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic.
Salary
Base: $25.00 - $39.69 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
High school diploma or equivalent required
Demonstrated ability in customer service and intake
Proficiency with Microsoft Outlook and intranet navigation
Knowledge of insurance plans and coverage types
Ability to process new referrals timely
Excellent English communication skills
Nice-to-have
Bachelor's degree in related field preferred
3-5 years administrative experience in ambulatory care
Knowledge of medical terminology
Experience with GE Centricity or Cerner systems
Bilingual in Chinese or Spanish preferred
Certified Medical Assistant (CMA) certificate
Key Requirements
High School diploma or equivalent
Fire Life Safety Training (LA City)
Obtain Fire Life Safety card within 30 days if not held upon hire
3-5 years experience in medical office administration (preferred)