Conseiller De Compte - Customer Success Manager (csm)

Global Payments

Montreal, QC, Canada
Base: $55,000 - $65,000; bonus/equity: not specifi...
Hybrid
1-2 years sales or account management experience
Strong telephone sales and negotiation skills
Ability to identify merchant needs via open questions
The primary goal is to generate revenue, retain existing merchant accounts, and maintain excellent relationships with small and medium-sized enterprises

Job Summary

  • The primary goal is to generate revenue, retain existing merchant accounts, and maintain excellent relationships with small and medium-sized enterprises.
  • Responsibilities include identifying sales opportunities, increasing cross-selling of card services, and managing terminal upgrades and pricing adjustments.
  • The company offers a competitive benefits package including health insurance, retirement programs, and flexible work arrangements available after 30 days.

Matching Summary

The primary goal is to generate revenue, retain existing merchant accounts, and maintain excellent relationships with small and medium-sized enterprises.

Salary

Base: $55,000 - $65,000; Bonus/Equity: Not specified; Benefits: Comprehensive package including health, disability, life insurance, and tuition reimbursement

Skills & Requirements

Must-have

  • 1-2 years sales or account management experience
  • Strong telephone sales and negotiation skills
  • Ability to identify merchant needs via open questions

Nice-to-have

  • Post-secondary education in business or marketing
  • Analytical judgment for problem escalation
  • Fast learner of payment products and pricing structures

Key Requirements

  • Post-secondary studies preferred in administration, sales, or marketing
  • 1-2 years of experience in sales and/or account management
  • Proficiency in Word, Excel, PowerPoint, and Google tools

Work Rights

Not specified

Tailored Resume

Cover Letter