Client Services Representative Ii Bilingual Spanish

Bank of America

Las Vegas, NV, US
Base: $25.00 - $27.88 hourly pyy; bonus/equity: no...
Onsite
Proficient in english and spanish
1+ years customer service experience
Ability to handle difficult client situations
This role is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment

Job Summary

  • This role is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.
  • Bank of America is committed to an inclusive workplace and driving Responsible Growth by delivering for clients and communities.
  • The position offers industry-leading benefits, access to paid time off, and resources to support employee wellness and sustainable growth.

Matching Summary

This role is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.

Salary

Base: $25.00 - $27.88 hourly pay; Bonus/Equity: Not specified; Benefits: Industry-leading benefits including paid time off

Skills & Requirements

Must-have

  • Proficient in English and Spanish
  • 1+ years customer service experience
  • Ability to handle difficult client situations
  • Comfortable with weekend and holiday shifts
  • Intermediate computer proficiency

Nice-to-have

  • Experience in banking or financial industry
  • Passion for improving clients' financial lives
  • Adaptability to new technology platforms
  • Commitment to excellent attendance
  • Team-player attitude with reliability

Key Requirements

  • High School Diploma / GED
  • 1+ years customer/client service experience
  • Bilingual proficiency (English & Spanish)

Work Rights

Not specified

Tailored Resume

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